Privacy Policy for Dual Chats App - Web Scanner
Privacy Policy for Dual Chats App - Web Scanner
Effective Date: September 21, 2026
1. What information do we collect?
To provide and improve our services, we request access to the following on-device features and collect specific data types:
Camera Access: Required exclusively to scan QR codes for linking your web messenger accounts.
Microphone & Speech Recognition: Required to record audio for the Voice-to-Text converter feature.
Storage/Photo Library Access: Required to save custom AI-generated stickers directly to your device.
Contact Information: Your email address is collected if you choose to create an account for premium features via Firebase Auth.
Financial Information: Purchase history is collected to manage your in-app subscriptions.
App Activity & Device Identifiers: We collect app interactions, crash logs, diagnostics, and device IDs to improve app performance and deliver personalized advertising.
2. How do we use your information?
We use the collected information strictly for the following purposes:
App Functionality: Scanning QR codes, transcribing voice notes to text, and managing your account and premium subscriptions.
Analytics and Diagnostics: Monitoring app performance and resolving crashes through Firebase Crashlytics.
Advertising: Delivering personalized ads and tracking ad performance through Google AdMob.
3. Do we share your data with third parties?
We do not sell your personal data. However, we share specific data with trusted third-party service providers essential for operating the app:
Google Firebase (Auth, Analytics, Crashlytics, Firestore, Messaging): Used for account authentication, database storage, notifications, and app analytics.
Google AdMob: Device IDs and interaction data are shared to serve targeted advertisements.
Third-Party AI APIs: Voice inputs and text prompts are securely transmitted to third-party AI providers to generate transcripts, smart replies, and stickers. This data is processed in real-time and is not retained or used to train public AI models.
4. How is your data protected and stored?
All user data collected and transmitted by the app is encrypted in transit using secure HTTPS protocols. Web sessions are securely synced directly with official messenger platforms, and we do not intercept or store your private chat messages on our servers.
5. How can you request data and account deletion?
You have the right to request the complete deletion of your account and associated personal data at any time.
In-App Deletion: Navigate to the App Settings and tap the "Delete Account" button.
Web Deletion Request: You can also request data deletion by contacting us directly at playconsole.s2soft@gmail.com.
Upon request, your authentication records and associated data will be permanently removed from our active databases.
6. Do we collect data from children?
This app is not directed at children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal data from a child, we will take immediate steps to delete that information.
7. How will you be notified of changes to this policy?
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by updating the "Effective Date" at the top of this policy.
8. How can you contact us?
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:
S2SOFT INFOTECH LLP
Email: playconsole.s2soft@gmail.com